Celtic Shamrock Customer Service
When does my credit card get charged?
When we receive an order we first request an authorization from your credit card company. The actual charge to your credit card occurs prior to shipping the item(s).
How do I update my contact information with you?
Go to the members area, the link is located on the main menu on the left side of our web site. You can logon and make the changes to your profile, change your password, and keep your email address current. You can also become an affiliate, which is a terrific way to earn commissions from sales generated from your site.
Current Shipping Rates: Priority Mail
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Order Total
$ 0.00 - $19.99
$20.00 - $25.00
$25.01 - $35.00
$35.01 - $50.00
$50.01 - $75.00
$75.01 - $100.00
$100.01 - $150.00
$150.01 - $200.00
$200.01 - $9,999.00
|
Amount
$5.95
$7.95
$8.95
$9.95
$10.95
$12.95
$15.95
$18.95
FREE
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What is your return policy? If you change your mind we will be happy to exchange the item's or refund your money minus the shipping charges. We can not accept returns on personalized items. Return Merchandise Authorization MUST be requested within 10 days of receipt of purchase.
All returns require an RMA (Return Merchandise Authorization) All REFUSED shipments and shipments RETURNED WITHOUT a RMA will be subject to a 50% restock charge.
Please fill out the Return/Exchange form that accompanies your shipment and then ring us at 810-360-7719 or email maggie@celticshamrock.com to receive your RMA #. All items must have the orginal manufacturer packing and/or tags, insert literature etc...and must be packaged properly to eliminate damage.
Please allow 10-14 days for your credit card credit to be processed on your return or damaged goods.
Address Information: Celtic Shamrock/Celtic Expressions Att: Internet Returns Department 13601 Nine Mile Rd South Lyon, MI 48178 USA
We are sorry personalized and all clearance items can not be returned or exchanged.
Please Note: ALL sales on clearance items are final. No returns will be accepted. Exchanges permitted for different sizes in clothing if available.
Can I return Engagement and Wedding Rings? Fado wedding rings are made to order and can not be returned with the exception of size adjustments. Customer is responsible for return shipping to Ireland and reshipping.
Gift Certificates: Our gift certificates are good for 1 year from the date of purchase.
Paypal: ALL orders placed and paid for by Paypal MUST be shipped to address registered with PayPal. | 
